Refund policy

Refund & Replacement Policy for Fyash.com

At Fyash, we strive to ensure that our customers are completely satisfied with their purchases. Due to the delicate and handcrafted nature of our jewelry, we do not accept returns unless the product is damaged in transit.

Return & Replacement Terms:

We take great care to ensure your order reaches you in perfect condition. In the rare event that your item is damaged during delivery, we offer a smooth and simple replacement process.

  • Replacement Guarantee ā€“ If your item arrives damaged, we will send you a replacement of the same product. To qualify, please provide an unboxing video showing the full process from before opening the package until the product is fully visible.

  • Damage Reporting Timeline ā€“ Please notify us of any damage within 24 hours of delivery so we can assist you promptly.

  • Easy Return Shipping ā€“ Customers may ship the damaged product back to us for replacement. Currently, pickup service is not available.

  • Quick Assistance ā€“ For help with replacements, contact us on WhatsApp at +91 62829 88837 with your order details and unboxing video.

Weā€™re committed to making your shopping experience safe, secure, and worry-free.